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Wednesday, July 25, 2018

이정옥 소아과 불만




저만 그런게 아니더라구요
옐프에 다른 엄마들은 보험되면 다른 데로 옮기라고 할 정도니...



아까 전화왔는데 이런 적이 처음이라고
라온이랑 이든이 잘 해줄테니 리뷰 내려달라고 하시네요
... 잘 해주시는 거 바라지도 않고
그냥 화만 안 냈음 좋겠는데 하
일단 리뷰는 다 내렸어요


일이 힘들다 이해해줘라 오해가 있던 것 같다
미안하고 만약 원하시면 저희 병원에 불만이 많으신 것 같은데 옮기시라고... ㅡㅡ
이게 사과인가... 싶기도 하고 사람은 변하지 않으니까 라고 생각했네요...


7/5/18 
Old front desk Korean lady is very mean to me. Even though I always say thank you to her. Hmm... I'm working mother and I had a missed call. And few hours later, I got a call again. When I got the call, the old Korean lady said she will not call me back from now because I don't answer the phone. Okay, I understand that. But the way you talk is just very rude, lady. I would like to go to other pediatric because of her. Please don't make her contact patients, let other young Korean lady or Spanish lady do the job.

4/30/18
I had to visit doctor's office becauae my kids had hands foot and mouth disease from daycare. When I got there, the other staff handed me signin sheet. I signed in and turn that in to her. Then nurse called me and I weighted my son. And the old Korean lady standed at the door and said, 'Hey, you should sign in before you do that. You don't know?' I said I did. And you gotta see her face, she gave a look. I cannot forget her mad face. She said 'No you didn't. Sign in first.' then the other staff heard her voice, and I also said. 'I signed in. I gave the other lady the sheet.' and then the OLD Korean lady walked back in. She didn't say sorry or whatsoever. 

3/15/18
Old Korean lady at the front desk is just so rude everytime. When I called the office last time because my son had fever at night, she kept saying why didn't you go to ER? about three times. Can I just make an appointment? She asked me for disease, I said I don't know what this is, but he had a severe fever. And she said she cannot make an appointment just because of fever. I am not a nurse or doctor, I don't know what he had. When I got to the office, she asked for me for same thing, I said I dont know. She said I gotta know that... Then why do I go to pediatric? If I know what illness he has? And she is not even a nurse. I'm not sure what idea she is getting from.

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